Privacy Policy
How Bankors handles your data
At Bankors, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your information when you use our financial management platform for Letters of Credit, Guarantees, Loans, and Bank Facilities. We are committed to transparency and the responsible handling of your personal and business data.
Information We Collect
Data gathered from finance teams and organizations
We collect information you provide when you create an account, manage LC/LG/loans, process transactions, or contact our support team. This includes company details, contact information, banking data, facility contracts, and financial records. We also collect usage data to improve our services and ensure platform security.
How We Use Your Information
Purposes of data processing
We use your information to deliver our platform features including LC and LG management, loan scheduling, bank facility oversight, and Oracle Fusion integration. We process data for transaction facilitation, compliance, audit trails, and customer support. We may use aggregated data for analytics and service improvement. We do not sell your personal or business information to third parties.
Data Security
Protecting your financial data
We implement industry-standard security measures including encryption, access controls, and regular security audits. Your financial and banking data is stored securely. We comply with applicable data protection regulations. All amendments and transactions are tracked with full audit trails for transparency and accountability.
Cookies and Tracking Technologies
How we use cookies on our website and platform
Bankors uses essential cookies to keep you signed in and to remember your preferences, plus analytics cookies to understand how the platform is used so we can improve it. We do not use advertising cookies or sell tracking data. You can control non-essential cookies through your browser settings or our cookie banner at any time.
Third-Party Services and Integrations
Banks, Oracle Fusion, and integration partners
To deliver enterprise banking automation, Bankors connects to your banks, Oracle Fusion ERP, and other integration partners you authorize. Data shared with these systems is limited to what is required for the specific service — for example, instructing a bank on a Letter of Credit issuance or posting a journal entry to your General Ledger. Each partner is bound by contractual confidentiality and data protection obligations.
Data Retention
How long we keep your information
We retain your account, transaction, and audit data for as long as your subscription is active and for the period required by applicable financial regulations, tax laws, and audit standards — typically a minimum of seven years for trade finance and accounting records. After that period, data is securely deleted or anonymized unless you request earlier deletion in line with your rights.
Your Rights
Access, correction, deletion, and portability
You have the right to access the personal information we hold about you, request corrections, ask for deletion (subject to legal retention requirements), object to certain processing, and request a portable copy of your data. To exercise any of these rights, contact our privacy team — we will respond within 30 days as required by applicable data protection laws.
International Data Transfers
Where your data is stored and processed
Bankors operates from data centers in multiple regions. Where data is transferred across borders, we rely on appropriate safeguards including standard contractual clauses, regional data residency options for Enterprise customers, and compliance with applicable cross-border data transfer regulations. You can request information about where your specific tenant is hosted at any time.
Changes to This Privacy Policy
How we communicate updates
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or industry practices. When we make material changes, we will notify you via the platform, by email to your account administrator, and by updating the Last Updated date below. Continued use of Bankors after changes take effect constitutes acceptance of the updated policy.
Contact Us
Privacy questions and requests
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact our privacy team at privacy@bankors.com. For general inquiries you can also reach out through the Contact Us page on our website. We are committed to responding promptly and transparently.